FAQ

Is Hematika hematite genuine?

Yes. Every piece is made from genuine magnetic hematite. As with any natural stone, slight variations in shade or shape between individual beads are normal and part of what makes each piece unique.

Does it really work?

Hematika is a piece of jewelry, not a medical device. We don't make clinical claims. Many of our customers build it into a daily routine and report feeling more grounded and focused, but results are personal, and we'd rather be upfront about that than oversell it.

How long does shipping take?

United States: 6-10 business days. United Kingdom: 5-9 business days. Canada: 8-14 business days. Australia & New Zealand: 8-12 business days. See our full Shipping Policy for details.

What if it doesn't fit?

The bracelet is an adjustable stretch fit designed to comfortably suit most wrists (7.5"-8.5"). If it still doesn't work for you, our 30-day guarantee has you covered.

What's your return policy?

You have 30 days from delivery to request a refund or exchange. Full details are in our Refund Policy.

How do I track my order?

Once your order ships, you'll get a confirmation email with a tracking number. You can also use the "Track Order" link in our menu.

How do I contact you?

Email us anytime at contact@hematika.com, we aim to respond within 2 business days.